Jade’s World!

11/04/2019

Since starting her company – Customer Care First, Jade has delivered her bespoke communication two hour workshop to Growing Talent Associates during their Orientation Week before going on site.

We don’t think about communication do we? Listening to Jade’s workshop communication is a labyrinth of challenges if we aren’t careful and don’t prepare.

What are we going to say?, how?, how will it be received? Can we say it a better way?

What about annunciation, reflection, inflection, volume, tone, body language, spatial awareness – it’s not easy!

As Ronan Keating once said ‘you say it best when you say nothing at all’!

What about not using words at all?

The guys trying to get in month and date order of their birthday without speaking!
Deciding what conversation topics to use for customers….


and of course topics to use and avoid with colleagues – a long list!
Jade setting more challenges!
Amar and Bernie discussing communication tactics!


An exhausting but really informative, fun workshop – all agreed!

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